Cancellation Policy

Altercraft accepts cancellation requests subject to the stage of the order, product status, and whether the work is a standard listed item or a made-to-order/custom scope.

Cancellation Window

• Cancellation requests should be raised as early as possible after placing the order or making the booking payment.
• If production, material procurement, partner processing, or shipping has already started, cancellation may not be possible in full.

Custom and Made-to-Order Products

• Custom furniture, modular products, and interior work may become non-cancellable once scope, measurements, finish, or production has been locked.
• Any approved refund after cancellation will be handled according to the refund policy and applicable deductions, if any.

Support Contact

For cancellation-related support, contact support@altercraft.in or call / WhatsApp +91 88264 36093 with your order details.